7joy Terms and Conditions

7joy (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and Sports Betting service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between 7joy and its users ("you" or "your").

These Terms apply to all 7joy services — including Sports Betting, Live Casino, slots, fish games, and all other gaming services. Using any part of the Platform means you fully accept these Terms and Conditions.

7joy reserves the right to update these Terms and Conditions at any time. Notice of any changes will be posted on the Platform, and your continued use of the Platform will be considered acceptance of the revised Terms.

In addition to these Terms and Conditions, our Privacy Policy and Responsible Gaming Policy also apply to you. Together, these documents form the complete agreement.

An active account is required to access 7joy services. You must provide accurate and complete information at the time of registration. Accounts created with false or misleading information may be closed at any time.

Account registration requirements:

• Each person may register only one account. Having multiple accounts under the same individual is strictly prohibited.
• The mobile number, name, and other details provided at registration must be accurate and truthful.
• It is your responsibility to keep your account login credentials (password) confidential.
• Any unauthorized access or suspicious activity on your account must be reported to our support team immediately.
• Completing the KYC (Know Your Customer) verification process may be mandatory, particularly at the time of withdrawal.
• Transferring, selling, or giving your account to another person is strictly prohibited.

To use the 7joy Platform, you must meet the following eligibility requirements:

• You must be 18 years of age or older. Use of this Platform by minors is strictly prohibited.
• You must be legally eligible to participate in online gaming and betting activities.
• You must play from your own account using your own funds — playing on behalf of others or using another person's money is prohibited.

7joy may request ID or other documents for age verification purposes. Failure to provide the required documents may result in a temporary account suspension.

Deposits and withdrawals on 7joy can be made via Mobile Banking, Nagad, and Rocket. All financial transactions are processed in accordance with our security protocols.

Deposit conditions:

• The mobile banking account used for deposits must be registered in your own name.
• Deposits from third-party accounts are not accepted and may be rejected.
• The minimum deposit amount must meet the platform's defined threshold.

Withdrawal conditions:

• KYC verification must be completed before making a withdrawal.
• Wagering requirements must be fulfilled before any bonus funds can be withdrawn.
• Withdrawals are typically processed within 5–15 minutes.
• Some withdrawals may be temporarily delayed due to security verification.
• Daily withdrawal limits apply in accordance with the platform's rules.

7joy reserves the right to hold or cancel any payment suspected of being fraudulent or suspicious. We conduct all necessary checks in compliance with anti-money laundering laws.

7joy regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and wagering requirements.

General terms for bonus use:

• Each promotional offer applies once per individual or household.
• Claiming bonuses through multiple accounts sharing the same IP address, device, or household is prohibited.
• Withdrawals are not permitted until the bonus wagering requirements have been met.
• Placing bets on certain games using bonus funds may be restricted.
• 7joy reserves the right to modify, suspend, or cancel any bonus at any time.
• If bonus abuse or fraud is detected, the account may be suspended.

All betting activities on 7joy are conducted in accordance with specific rules. We enforce strict standards to ensure a fair and transparent environment.

• Once a bet is confirmed, it cannot be changed or cancelled, unless a specific cash-out option is available.
• If incorrect odds are displayed due to a technical error, 7joy reserves the right to void the affected bets.
• Attempting to gain an unfair advantage through match fixing or any other dishonest means is strictly prohibited.
• Separate rules apply for Sports Betting, Live Casino, and slots.
• 7joy's decision shall be final in all disputed bet cases.

Our games use internationally recognized RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes.

7joy is firmly committed to responsible gaming. We believe gaming is purely for entertainment and should never be a source of financial hardship.

• You can set daily, weekly, or monthly deposit and betting limits for yourself.
• A temporary break (cooling-off period) option is available whenever you need it.
• A permanent self-exclusion option is available to remove yourself from the platform.
• If you notice signs of gaming addiction, contact our support team right away.

For more details, visit our Responsible Gaming Read the page.

The following activities are strictly prohibited on the 7joy platform. Violating these rules and terms may result in account suspension and balance forfeiture:

• Creating multiple accounts or using another person's account.
• Playing games or placing bets using bots, scripts, or automated software.
• Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.
• Using the platform for money laundering or any form of illegal financial transactions.
• Abusing bonuses or exploiting promotional offers through fraudulent means.
• Harassing or engaging in offensive conduct toward other users.
• Attempting to gain an unfair advantage through chargebacks or payment disputes.

The protection of your personal data is of the utmost importance to us. In addition to 7joy's Terms and Conditions, our Privacy Policy explains in detail how your information is collected and used.

The information you provide is used solely for service improvement, identity verification, and fulfilling legal obligations. Regarding any sharing of your data with third parties, we follow our Privacy Policy strictly adhere to.

7joy reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of any provision of these Terms and Conditions.
• If evidence of fraud, deception, or illegal activity is found.
• Failure to cooperate with the KYC verification process.
• If the account has been inactive for an extended period.
• When required to comply with legal or regulatory authority directives.

You may request account closure at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed, unless the closure is due to fraud.

7joy may amend these Terms and Conditions, in whole or in part, at any time. Any changes will be announced on the Platform along with the effective date.

Continued use of the platform after any changes to the terms will be considered your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about any of our Terms, please contact our support team. We are always here to help.