Entertainment means enjoyment within limits. 7joy believes responsible gaming is the foundation of a happy life. Our tools, guidelines, and support are all here to keep you safe.
Responsible gaming means enjoying online gaming or betting in a way that does not harm your personal life, financial wellbeing, or mental health. 7joy always reminds you — gaming should be purely for entertainment, never out of compulsion or pressure.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying various platforms every day. Without the right boundaries, however, this entertainment can become a habit that negatively affects personal and family life. That is exactly why 7joy's responsible gaming policy matters.
Responsible gaming at 7joy is built on three core principles — control, awareness, and balance. How much time and money you spend is entirely your decision. Our platform provides a range of tools and features to make staying in control easy.
Keep in mind: Never chase your losses by placing bigger bets to try to win back what you have lost. This is the most important rule of responsible gaming.
Self-awareness comes first. If you notice the following signs in yourself, they may indicate problematic gaming. Stay alert to these according to 7joy's responsible gaming guide:
Betting beyond your means and losing track of your spending
Repeatedly trying to chase back money you have lost
Less time with family and friends, more time gaming
Feeling restless, irritable, or on edge when you are not gaming
Gaming is disrupting your sleep or eating routine
Neglecting work, studies, or family responsibilities
Continuing to play while borrowing money or draining your savings
Lying to or hiding your gaming habits from family members
If you recognise three or more of the signs above in yourself, please seek help right away. Reach out to our support team or contact one of the organisations listed below.
Answer the following questions honestly. This is 7joy's responsible gaming self-assessment checklist. If most of your answers are "Yes", it may be time to reconsider your habits.
Answer every question honestly — this is just for you.
If three or more of your answers are "Yes", please speak with 7joy's support team. We are not here to judge — we are here to help.
7joy provides a range of powerful tools to help you keep your gaming experience safe and in control. These tools are completely free and available to use at any time.
| Tool name | How to | Active Hours |
|---|---|---|
| Deposit Limit | Daily/Weekly/Monthly deposit control | Immediate |
| Bet Limit | Set a maximum stake per bet | Immediate |
| Loss Limit | Maximum loss limit within a set period | Immediate |
| Session timer | Time limit per gaming session | Immediate |
| Cooldown Break | Temporary account pause for a set period | Within 24–72 hours |
| Self-exclusion | Long-term account suspension or closure | After submitting your request |
Once activated, these tools cannot be changed before the set time period expires — this is by design, to protect you.
Setting limits on your 7joy account is quick and straightforward. As part of responsible gaming, we strongly encourage all users to set a realistic budget and time limits before they start playing.
Log in to your account
Sign in to 7joy with your username and password.
Go to Profile Settings
Click your profile icon in the top-right corner and select "Settings" or the "Responsible Gaming" option.
Choose the type of limit
Deposit limits, bet limits, loss limits, or a session timer — choose whatever works best for you.
Set your amount and duration
Set a daily, weekly, or monthly limit and enter your preferred amount.
Confirm
Verify with an OTP or password to confirm your limit. It will take effect immediately.
Limit reductions take effect immediately, but requests to increase a limit are reviewed over a 24–72 hour period before taking effect. This is designed to prevent overspending in the heat of the moment.
If you feel you need a short or long break from gaming, use 7joy's self-exclusion feature. It is an important part of responsible gaming, and there is absolutely no shame in using it.
During self-exclusion, you will not receive any promotional messages or bonus offers from 7joy, and logging in to your account will not be possible. The exclusion cannot be reversed before the period ends.
Do not attempt to open a new account during a self-exclusion period. This violates our responsible gaming policy and can cause further harm to yourself.
Developed with input from 7joy's experienced team and responsible gaming specialists, these tips will help ensure your gaming experience stays positive and safe at all times.
Set your budget in advanceSet a specific budget before each gaming session and stop playing once it runs out.
Set your timeDecide in advance how much time you will spend gaming each day. You can use your phone's timer to help.
Don't treat gaming as a source of incomeThe golden rule of responsible gaming — gaming is entertainment only. Losses are part of the game; never try to chase them.
Play responsiblyDo not game while drinking, tired, or emotionally charged. Your decision-making ability is significantly reduced at such times.
Take regular breaksTake at least a 10–15 minute break every hour. Get up, walk around, and drink some water.
Spend time with family and friendsKeep an active social life outside of gaming. Spending quality time with family and friends is essential for your mental wellbeing.
Keep track of your transactionsRegularly review how much you have deposited and how much you have won or lost. You can find this in your 7joy account history.
Stay level-headed with tempting bonusesDo not get carried away by bonus offers. Read the terms and conditions and only use bonuses within your budget.
Inform a loved oneLet a family member know about your gaming habits. They can serve as a healthy check on your behaviour.
Do not hesitate to ask for helpIf you ever feel something is wrong, contact 7joy support or a professional organisation right away.
7joy strictly prohibits anyone under 18 from using the platform. Protecting minors is a top priority, and we take our responsibility to safeguard children and young people seriously as part of our commitment to responsible gaming.
If you discover that a minor has been using a 7joy account, contact our support team immediately. The account will be closed without delay.
Problem gaming is a mental health condition, and it is treatable. You are not alone — 7joy and a range of professional organisations are here for you. As part of our responsible gaming commitment, we offer the following support:
Asking for help takes courage. If you feel that you or a loved one is struggling, take action today. 7joy is always here for you.
Features and measures we have in place to keep you safe
Age verification is mandatory for every account registration. The KYC process checks identity documents to ensure only users aged 18 and above can access the platform.
Set your own deposit, bet, and loss limits. Daily, weekly, or monthly — choose any timeframe to keep your gaming completely under your control.
You will receive an automatic alert after a set time. Being aware of how long your gaming sessions last is a key part of responsible play.
View your complete betting and transaction history at any time. 7joy keeps your full data accessible to ensure complete transparency.
Temporarily or permanently close your account in just a few clicks whenever you need to. No complicated process — your decision takes effect immediately.
For any responsible gaming questions or concerns, our Bengali-speaking support team is available around the clock — day or night.